We are dedicated to the care and education

Terms & Conditions

The services of this website are available only to the registered users on single user basis, for a particular period of time on making the stipulated payment and abiding by the applicable terms and conditions. The said services are personal in nature and cannot be assigned or transferred to or shared with any other person other than the registered users.

By registering yourself as a user and subscribing to avail the services of this website it will be deemed that you have read, understood and agreed to fully abide by all the terms and conditions of the website as contained herein.

The right to use the services of the website is on revocable license / permission basis as per the terms and conditions contained herein. Except the availment of the services during the license period, the registered users shall not have any right or title over the website or any of its contents.

The services offered through this site are listed in detail in the home page of this site.

The website/ platform currently provides users with access to a rich collection/compilation of online educational information and related resources etc. As a user of this site, you understand and agree that all the services provided are on the basis of as-it-is and we assume no liability for the accuracy or completeness or use of, nor any liability to update, the information contained on this website.

In order to use our online services, you must obtain access to the World Wide Web, either directly or through devices that access web-based content, and pay any service fees associated with such access. In addition, you must provide all equipment necessary to make such a connection to the World Wide Web, including a computer and modem or other access devices.

User Obligations

In consideration of your use of the services, you agree to: provide correct, precise, upto date and complete information about yourself as required by the service's registration form wherever necessary; and maintain and promptly update the registration data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not up to date or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the services (or any portion thereof). If you are directly subscribing as a user of this website, you represent and warrant that you are at least 18 years of age and that you possess the legal right and capacity to use the services in accordance with the stated terms and usage policies. In cases, where a minor below the age of 18 years of age, wants to use this website, such a user shall duly register himself through his mother/father and natural guardian and such a mother/father and natural guardian hereby agree to accordingly register and supervise usage by, and be responsible for the action of any such minors who use the computer and/or password to access . The mother/father and natural guardian shall enter into this agreement on behalf of such minor, and bind himself/herself in accordance with all terms and conditions herein.

Agreement

You agree and are hereby put on notice, that you are prohibited from posting or transmitting to this website, any content/material that in unlawful, threatening, libelous, defamatory, pornographic or that in any manner violate or infringe the proprietary rights, intellectual property rights or any right or privacy of third party whatsoever and that violate any law, statute, ordinance or regulation; and that contain viruses or other similar harmful or threatening deleterious programming routines. If you violate this provision you will be penalised apart from termination of your rights to use the services and any other remedies available to us Software (if any) that is made available to download from the site, excluding software that may be made available by end-users through a Communication Service, (Software) is the copyrighted work of the software provider. Your use of the Software is governed by the terms of the end user License Agreement unless you first agree to the License Agreement terms. We reserve the right, in our sole discretion, to terminate or refuse all or part of its services, for any reason without notice to you. This Agreement shall be governed by the Laws in India and in all disputes arising out of or relating to the use of this site/platform, you hereby consent to the exclusive jurisdiction and venue of courts in Delhi, India (only). This Agreement does not in any manner create any relationship whatsoever as between you and us, either as a joint venture, partnership, employment, or agency relationship. Performance of this agreement is subject to existing laws and legal process in India, and nothing contained in this agreement is in derogation of our rights to comply with governmental, court and law enforcement requests or requirements relating to your use of our site/platform or information provided to or gathered by us with respect to such use. Unless otherwise specified herein, this Agreement constitutes the entire agreement between the user and us and it supersedes all prior communications and proposals, whether electronic, oral or written.

Cancellation and Refund Policy

Please note that Services once subscribed cannot be cancelled and no refund to that effect can be made. Since Mychhotaschool.com is offering non-tangible irrevocable goods we do not issue refunds once the service is subscribed. As a customer you are responsible for understanding that no refund or cancellation is possible upon any subscription at our site.

Delivery Policy

Delivery means the digital download or the physical delivery of subscribed content to the customers. At present we have two modes of delivery – online digital download from the website and physical shipment like CDROM, USB memory etc.

Customer Grievance Redressal Policy for My Chhota School®

We recommend you go through our FAQ pages which provides basic trouble shooting help to our customers.

Level 1: Customer Service

You can contact our customer service team either by calling our missed call number 729-004-3391 or write to us at info@mychhotaschool.com with your queries, complaints related to our product /website or any other issue related to the product subscribed by you. The Customer Service team shall address your query / complaint or concern within 7 business days of you contacting Customer Service team either by call or email.

Level 2: Customer Service Escalation

If for any reason your query/complaint or concern has not been addressed within the promised timeline or you are not satisfied with the response provided to you by our Customer Service team at Level 1, you can escalate your query/Complaint via email. You can provide a detailed email as to the reason for your dissatisfaction or just mentioned no reply from Customer Service . The email should be addressed to info@mychhotaschool.com escalation and we will respond to you within 7 business days of you writing to Escalations.

Level 3: Grievance Officer

If your query further remains unresolved after 7 business days of you contacting the CS escalation, you can then escalate the issue to the Grievance Officer. You can write to Grievance Officer - Mr. Rishi Dhir at, info@mychhotaschool.com grievance We will revert back to you within 4 business days from the date of receipt of your email communication to the Grievance Officer. You call on 729-004-3391 during office hours Mon to Sat 9.00am to 6.00 pm for any of your query/complaint.

Registered Office Address:

My Chhota School,
2nd floor, HB Twin Tower, above Starbucks Coffee Shop,
Netaji Subhash Place, Pitampura,
Delhi, 110033, India

Grievance Officer Contact :

My Chhota School,
2nd floor, HB Twin Tower, above Starbucks Coffee Shop,
Netaji Subhash Place, Pitampura,
Delhi, 110033, India.
Missed Call No :- 729-004-3391
Email : infomychhotaschool.com
(Monday – Saturday 09:00 AM to 06:00 PM)